Smart meter reading

Smart Meter Reading

Reading your smart meter in the UK can be straightforward and ensures you have accurate information on your energy consumption. This guide will walk you through the steps to read your smart meter, whether you have a first-generation (SMETS1) or a second-generation (SMETS2) smart meter.

First, locate your smart meter. Typically, it will be found in the same place as your traditional meter, such as a cupboard under the stairs, an outside meter box, or a utility room. Smart meters usually come with an in-home display (IHD) that shows your energy usage in real-time. The IHD is a handy device that provides easy access to your consumption data without needing to interact directly with the meter itself.


For the first-generation smart meters (SMETS1), press the button on your meter to illuminate the screen. The information displayed will cycle through various screens showing your energy consumption. Look for the readings labeled as “IMP KWH” for electricity and “VOLUME” or “M3” for gas. These readings will be in kilowatt-hours (kWh) for electricity and cubic meters (m3) for gas. 


Note down the numbers before the decimal point.

With second-generation smart meters (SMETS2), the process is quite similar. Press the buttons on your meter to wake up the display. For electricity readings, look for a screen showing “Total Active Import” in kWh. For gas, you might see a screen labeled “Meter Index” in m3. Again, record the numbers before the decimal point.


If you prefer using the IHD, navigate through the menu options to find the meter readings. The IHD typically has a button labeled “Menu” or similar. From there, select “Meter Information” or “Meter Readings.” Your electricity and gas readings will be displayed similarly to how they appear on the smart meter itself.


By regularly reading your smart meter, you can monitor your energy usage more effectively and ensure your bills are accurate. If you encounter any difficulties or have specific questions about your smart meter, don’t hesitate to contact your energy supplier for assistance.